Terms & Conditions

Welcome to the NMCC Partners website. These Terms and Conditions (“Terms”) govern your use of our website and engagement with our consultancy and coaching services (“Services”). By accessing the NMCC Partners website or using our Services, you agree to comply with, and be bound by, these Terms. If you do not agree to these Terms, please refrain from using our website and Services.
Definitions
•    “Client” refers to any individual, company, or organisation that engages NMCC Partners for consultancy, coaching, or related services.
•    “Services” refers to all consultancy, business analysis, project management, coaching, and related advisory services provided by NMCC Partners.
•    “Agreement” refers collectively to these Terms and any specific service agreements or proposals agreed between NMCC Partners and the Client.
•    “Website” refers to all web pages under the nmccpartners.co.uk domain (or any other domain owned or operated by NMCC Partners).
Scope of Services
NMCC Partners offers a range of services, including but not limited to:
•    Consultancy in project and programme management
•    Business analysis
•    Operational excellence advisory
•    Stakeholder engagement
•    Change management support
•    Coaching for individuals and teams
Specific service details, deliverables, and timelines will be outlined in individual service agreements or proposals.
Engagement and Onboarding
•    Clients may contact NMCC Partners via the website or direct communication channels to request services or further information.
•    All engagements are subject to a separate agreement or proposal, which outlines the scope, objectives, timelines, and fees.
•    Services commence upon mutual agreement and receipt of any initial payment or retainer as specified.
Fees and Payment Terms
•    Fees for consultancy, coaching, and related services will be stated in the relevant proposal or agreement.
•    Unless otherwise agreed, invoices are payable within 30 days of the date of issue.
•    NMCC Partners reserves the right to suspend services if payment is not received within the agreed timeframe.
•    Any additional work or changes to the scope may incur extra charges, subject to agreement in advance.
•    All fees are exclusive of VAT or applicable taxes unless stated otherwise.
Confidentiality
•    NMCC Partners agrees to keep all information received from Clients confidential and will not disclose such information to third parties without prior written consent, except where required by law.
•    Clients agree to respect the confidentiality of any proprietary or sensitive information shared by NMCC Partners as part of delivering services.
Intellectual Property
•    All materials, methodologies, tools, and documents provided by NMCC Partners during the course of service delivery remain the intellectual property of NMCC Partners unless otherwise agreed in writing.
•    Clients are granted a non-exclusive, non-transferable licence to use materials created for the specific purpose of their project or engagement.
•    Clients must not copy, reproduce, or distribute NMCC Partners’ proprietary materials outside of their organisation without explicit written permission.
Client Responsibilities
•    Clients are responsible for providing accurate and timely information necessary for NMCC Partners to deliver services effectively.
•    Clients must ensure that their staff and representatives cooperate fully with NMCC Partners and participate in consultations, workshops, or meetings as required.
•    Where coaching or consultancy is provided to individuals, Clients agree to support those individuals’ participation and development throughout the engagement.
Warranties and Disclaimers
•    NMCC Partners delivers services based on best practice, professional experience, and industry knowledge. However, no guarantee is given as to the achievement of specific business outcomes unless stated in writing.
•    While NMCC Partners strives for accuracy and effectiveness, all services are provided “as is” and without warranty of any kind, express or implied.
•    Clients are responsible for their own business decisions and outcomes based on advice or materials provided.
•    NMCC Partners is not liable for any indirect or consequential loss, including loss of profits, revenue, or opportunity, arising from service use.
Limitation of Liability
•    The total liability of NMCC Partners for any claim arising out of or in connection with services provided, whether in contract, negligence, or otherwise, shall not exceed the amount paid by the Client for those specific services.
•    Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability which cannot be limited or excluded by law.
Termination
•    Either party may terminate an agreement by providing written notice in accordance with the terms set out in any specific engagement or proposal.
•    On termination, the Client must pay NMCC Partners for all work completed and expenses incurred up to the date of termination.
•    NMCC Partners may terminate or suspend services immediately if the Client breaches these Terms or any applicable agreement.
Data Protection and Privacy
•    NMCC Partners is committed to protecting Client privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation (GDPR).
•    Personal information collected via the website or during services will be processed and stored securely and only used for the purpose for which it was collected.
•    For more detailed information, please refer to our Privacy Policy.
Use of Website
•    Clients and visitors may use the NMCC Partners website only for lawful purposes and in accordance with these Terms.
•    The website content is provided for general information and promotional purposes. NMCC Partners makes reasonable efforts to ensure accuracy but cannot guarantee completeness or up-to-date information at all times.
•    Unauthorised use, reproduction, or distribution of website content is strictly prohibited.
•    The website may contain links to third-party sites. NMCC Partners is not responsible for the content or privacy practices of external websites.
Force Majeure
NMCC Partners is not liable for any delay or failure to perform obligations under an agreement due to causes beyond reasonable control, including but not limited to natural disasters, strikes, government action, or technical failures.
Amendments to Terms
NMCC Partners reserves the right to amend these Terms at any time. Changes will take effect upon posting on the website. Clients are encouraged to review these Terms regularly.
Governing Law and Jurisdiction
These Terms and all agreements with NMCC Partners are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Information
If you have any questions regarding these Terms or our services, please contact us through the website’s contact form or at the details provided in your engagement agreement.
Empowering People. Elevating Potential.